Total: $0.00
Total: $0.00

Troubleshooting Guide: Kirby Vacuum Not Turning On

If your Kirby vacuum cleaner won’t power on, follow these steps to identify and potentially resolve the issue.

Step 1: Check the Bag Connection

Kirby vacuums have a safety switch that ensures the vacuum won’t turn on unless the bag is properly connected.

  1. Inspect the Bag Dock:
    • Locate the small nub on the bag dock.
    • Ensure this nub is properly engaging with the safety switch inside the machine.
  2. Tighten the Bag:
    • If the bag appears loose, tighten it and try turning on the vacuum again.
    • If the bag won’t stay locked, try manually holding it in place while pressing the power button.
  3. Check the Gasket:
    • If the bag still won’t stay locked, the issue might be with the gasket (a ring that helps secure the bag).
    • Inspect the gasket for wear and tear. If it’s worn out, consider replacing it.

Step 2: Ensure the Head is Attached

Another safety feature prevents the vacuum from powering on unless the head is securely attached.

  1. Verify Head Attachment:

    • Ensure the vacuum head is properly attached to the main unit.
    • Check that the metal nub on the head is engaging with the safety switch.

  2. Attach the Hose:

    • If you’re using the hose instead of the vacuum head, ensure that the plastic arm on the hose assembly is engaging with the safety switch.

Step 3: Test the Power Cord

Over time, the power cord may fail due to constant movement and bending.

  1. Inspect the Cord:

    • Look for any visible signs of damage or wear on the power cord.

  2. Remove the Power Cord:

    • Unplug the vacuum and remove the power cord.
    • If your Kirby model has a power drive, remove the T20 Torx bit screw (or Phillips screw on some models) to detach the cord.

  3. Test for Continuity:

    • Use a multimeter set to continuity mode.
    • Place one probe on each prong of the cord’s plug, and check if the multimeter beeps or shows a continuity reading.
    • If there’s no continuity, the cord may need to be replaced.

Step 4: Assess the Power Switch Box

If the vacuum still doesn’t turn on after checking the bag, head, and power cord, the issue might be with the power switch box.

  1. Consider the Power Switch Box:
    • If none of the previous steps resolve the issue, the power switch box may be faulty.
    • Replacing the power switch box is a more complex repair that typically requires disassembling a significant portion of the machine.

Note: If you’re uncomfortable performing these checks or repairs, consider taking your Kirby to a factory-authorized technician. Attempting repairs without proper expertise can cause more damage and may void any warranties.